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Kamis, 01 Agustus 2019 17:35:00

iCHEF, Taiwan's restaurant POS system leader, launches new POS service that integrates Facebook Rewards

iCHEF becomes the first Facebook Rewards certificated POS partner
TAIPEI, TAIWAN, RIAUONE.com, - 31 July 2019 - iCHEF, Taiwan's restaurant POS system leader, announced today a major update on its POS system which is integrated with Facebook Rewards, bringing a new point collecting experience to restaurant partners and consumers.

Consumers can easily collect rewards by scanning the QR Code on their receipt after checkout. With this new integration, restaurants can maintain customer relationships more effectively. Also, stores can have a better understanding of how their business is doing through checking iCHEF's system, in creating more opportunities in F&B technology industry.

iCHEF announces a major update on its POS system which is integrated with Facebook Rewards, enabling reward points collection by scanning the QR Code on their receipt after checkout

Born in Taiwan, iCHEF creates market's first POS system that integrates "Facebook Rewards"

Taiwan has a world-class F&B industry filled with rich diversity and independent stores as well as a "reward points collecting" culture, which is deeply integrated to consumer daily life. With so many small-sized restaurants opened in Taiwan and the industry is being highly competitive, restaurant owners strive to create innovative experiences and are more willing to accept new technologies.

However, compared to chain restaurants, it is more difficult for small-sized restaurants to build their own POS and reward collecting systems. Facebook has a high penetration rate in Taiwan, 19M people access Facebook every month, allowing iCHEF to cooperate with Facebook and create a Taiwan-born POS system which fully integrates Facebook Reward system. 

It is iCHEF's hope that the new iCHEF POS system will become a great tool for restaurant owners while solving the pain of "reward points collecting" through technology.

Ken Chen, co-founder of iCHEF says, "As of today, iCHEF has been installed in more than 5,500 restaurants in Taiwan; we find small stores eager to manage membership in order to keep their customers. However, paper-based point collection cards are often thrown away, while virtual collection holds up the line.

Working with Facebook to co-develop and integrate Facebook Reward with iCHEF POS system, we hope to solve the problem with reward points collecting for both restaurant owners and consumers. It is also our goal to further complete the F&B technology ecosystem by allowing small-sized restaurants to build on customer relationships and optimize operational efficiency through technology."

iCHEF POS integrates with Facebook Rewards enables reward points collection by making good use of every transaction

iCHEF collaborates with Facebook in integrating Facebook Rewards into the POS system. The iCHEF POS system will automatically generate an exclusive QR Code on the receipt after checkout, while the only thing customers have to do is to scan the QR code via Facebook App. This significantly increases the efficiency in collecting reward points for both restaurant owners and consumers to further help restaurant owners build and maintain customer relationships.

For consumers, there is no longer a need to download new apps while visiting new stores, carry a variety of loyalty cards at all times, or offer their phone numbers at the checkout. As for restaurant owners, since QR Codes are printed directly on receipts, new equipment are not needed for reward points collection. At the same time, with QR Code being printed on the receipts, collecting reward points is no longer limited to stores only.

No matter it is a take-away, an order-in, or an order completed by friends or family, each point can be easily collected as long as you keep receipts. In addition, restaurant owners are able to check on the status of reward points from the back-end system.

By making use of every data, it is more likely to successfully manage customer relationship, with advantages in terms of data, customer service, and marketing. Even small restaurant owners can enjoy high-class F&B technology as F&B groups do.  (roc/red/*) #for information on collaboration publications, questions and other e-mails riauonemedia@gmail.com
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